You may return or exchange your uniform up to 30 days from the date of purchase. Beyond the 30 days, you may exchange your uniform for up to 90 days from the date of purchase. In any case, all products must be unworn, unwashed, unaltered, still tagged and in original packaging.
Gift card purchases are FINAL SALE. All accessories, including PPE and Spirit Wear products (customized and non-customized products) are FINAL SALE.
For returns by mail, a $10 return label fee is processed. Upon receipt of your return to the warehouse, DGN Kilters will assess and determine if the item(s) is/are in re-saleable condition. If they have been deemed no re-sellable, no refund or exchange will be processed.
Any items that are purchased in store using Visa, Debit and Mastercard the items must be returned in-store as they require a PIN number through the point of sale bank machine.
We are now accepting in-store returns by appointment during regular store hours. Please book your appointment through the website by clicking on the "SCHOOLS/BOOK APPOINTMENT" tab along the top of the website menu. Please indicate in the notes during your booking that the appointment is for exchanges.
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